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Warranty

Our Promise to you

Our warranty is our promise to you that your Omnio products will be free from manufacturing defects (in workmanship and manufacturing materials) at the time of purchase. We have rigorous quality control and quality assurance systems in place in our brand new manufacturing facility. However, in the unlikely event you experience any issues within the specified warranty period, we will comply with our warranty terms and conditions outlined below.

Warranty Terms and Conditions

Innovation Makers (as manufacturer) warrants our customers that our products shall be free from material and manufacturing defects and warrants normal functioning under normal conditions, according to the user guide and technical specifications for a standard warranty period of twelve months for the ‘chassis’ (frame / wheels), and twelve months for the ‘textiles’ (all-weather canopy / seat / shopping net / rain cover / carry bag) after the original date of purchase.

We strongly believe in the quality of our products and therefore we offer a free extra period of warranty cover. To receive the additional warranty cover (a further twelve months for the ‘chassis’ and a further twelve months for the ‘textiles’) customers must register their Omnio Stroller with us online within 3 months of purchase.

After purchasing your Omnio Stroller, please keep the original receipt safe. The date of purchase should be clearly visible. We will only offer warranty services under this warranty to customers who can present the original proof of purchase.
Please note:

  • Our liability under this warranty is limited to the repair obligations specified in our warranty terms and conditions.
  • Your warranty does not cover your Omnio Stroller if it has been checked into the hold of an aircraft.
  • We do not offer any monetary recompense for any claims under this warranty.
  • Your product warranty is currently only valid in the country of purchase. However, nothing in this warranty affects any of your statutory rights.

If you require any further information, please do contact us on +44 (0) 333 123 3134

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